Terms of Service (03/09/2025)

These “Terms of Service” (hereinafter referred to as “Terms”) consists of terms governing the relationship between email-to-social-media.com, 1A 17 Castle street, GX11 1AA, Gibraltar, tax id: 703113 (hereinafter referred to as “EmailToSM”) and the customer of the service (hereinafter “customer”, “user”, “you”, “member”).

1 Basic provisions

EmailToSM provides the user with services according to the terms set out in the present document.

Use of the EmailToSM service is governed by these Terms of Service and our Privacy Policy, both of which are incorporated by reference. The EmailToSM Terms of Service can be corrected or supplemented by the administration without notifying users, and the changes enter into force from the moment that the document is placed on the company’s official website.

By accessing or using the Service in any way you agree to and accept all of these Terms (on behalf of yourself or the entity that you represent), and these Terms will remain in effect at all times while you use the Service or any data obtained through the Service. By accessing or using the Service in any way you represent and warrant that you have the right, authority, and capacity to enter into these Terms (on behalf of yourself or the entity that you represent). You represent and warrant that you are of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Service and gotten your parent or guardian to agree to these Terms on your behalf). If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity). In the event that you do not consent to any of the terms, the administration is entitled to deny your use of EmailToSM.

1.1 Our Services

EmailToSM provides the user access to the service that relays messages between your email address and Telegram DM, Facebook DM, Instagram DM and WhatsApp.

1.2 User registration

You must register with EmailToSM and create an account to use the Services (an “Account”) and as part of that process you will be requested to provide certain information, including without limitation your name, phone number and email address, which may be provided by linking certain services, including without limitation Instagram, Facebook, WhatsApp and/or Telegram to your Account. By using the Services, you agree to provide true, accurate, current and complete information as prompted by the registration process and to maintain and promptly update the Account information to keep it accurate, current and complete. You are the sole authorized user of your Account. You are responsible for maintaining the confidentiality of any login and password provided by you or given to you by EmailToSM for accessing the Services. You are solely and fully responsible for all activities that occur under your password or Account, even if not authorized by you. Users are responsible for the content users upload to their Account and use of any user’s Account, and EmailToSM expressly disclaims any liability derived therefrom. Should you suspect that any unauthorized party may be using your password or Account or you suspect any other breach of security, you agree to contact EmailToSM immediately.

The user is obligated to provide valid information during the registration process: customers who provide invalid contact information will be deprived of use of the service. You agree not to impersonate another person or entity or use false information. Employees of the Service have the right to demand that the client confirms his/her personal information in order to determine its validity.

All personal information is subject to EmailToSM Terms of Service and Privacy Policy and can be used by employees of the Service to contact the user according to the Privacy Policy.

1.3. Payment for services

Payment of any billing plan or additional service shall take the form of 100% prepayment. The payment procedure is as follows:

- The user makes his/her order on the official website of EmailToSM.
- The administration of the Service will send (automatically) the user a bill for payment. In the event that the user does not pay the bill within the designated period, it may be cancelled.
- Payment must be made solely through one of the means specified by the EmailToSM service.
- If you pay any monthly or yearly subscription, an automatic renewal of the subscription is activated.
- A user can disable it on their own in their personal account.

2. The user’s account

2.1. Account management

Email addresses uploaded by users are treated as confidential and are processed in accordance with our Privacy Policy and applicable data protection laws.

The administration of the Service has the right to track user activity and, in the event that the user is suspected of sending spam, to temporarily block the account. All administration actions are governed by the Anti-Spam Policy, which the user consents to during account registration.

2.2. Account deletion

The user has the right to, at any time, request the deletion of his/her account. Any funds remaining on the account shall not be returned unless there are special grounds for a refund. When making its decision, the EmailToSM service is governed by its Anti-Spam Policy. The company will not refund money to users blocked for violating the Anti-Spam Policy.

EmailToSM may suspend your account at any time, with or without cause. If your account is inactive for 24 months or more, we may terminate your account, and you will not be entitled to a refund of any prepaid services. Once your account is terminated, you acknowledge and agree that EmailToSM may permanently delete your account and all the associated data. Once your account is terminated, you will not be able to use the same username for any future accounts.

Upon account deletion, all associated data will be permanently removed unless retention is required by law.

3 Service Availability and Delivery Risks

Messages may go undelivered or be delayed for the following reasons: - the recipient mobile phone is turned off or is outside the area of the mobile operator’s coverage
- the subscriber’s mail service uses the automatic spam-blocking method known as greylisting, and it reports that it refuses to accept the email.
- the mail service rejects the email after identifying its contents as spam (based on the given server’s Anti-Spam Policy and its understanding of the word “spam”)
- the subscriber’s inbox is full or the recipient’s email server is experiencing technical difficulties
- an email cannot be delivered due to adverse natural conditions or other force majeure circumstances, which might have an adverse effect on the operation of EmailToSM hardware and software. These conditions or circumstances include, but are not limited to, natural disasters, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers or third-party internet service providers.

EmailToSM is not liable for delivery failures caused by third-party platforms or external conditions.

4. Obligations of EmailToSM users

The user is obliged:

- to ensure the confidentiality of his/her username and password for accessing his/her account on the Service, and to not allow third parties to use his/her account
- to provide valid personal data to the Service
- to bear responsibility for the validity of all information which he/she uploads to his/her account on the Service
- to not use the Service’s online platform for sending spam
- to maintain respectful communication with EmailToSM staff.

Should the user violate the Terms of Service or other requirements of the Service, the administration has the right to suspend or completely delete the user’s account until the incident has been resolved.

The user has the right to not agree with the Terms for using the Service. In that case, the user will be denied further use of EmailToSM.

You represent and warrant that your use of the Service will comply with all applicable laws and regulations. You are responsible for determining whether our services are suitable for you to use in light of any regulations. You may not use our Service for any unlawful or discriminatory activities.

5. Obligations of EmailToSM

EmailToSM is obliged: - to provide the user, in accordance with the Terms of Service, with access to the online platform immediately after the user has registered for the Service
- to provide the user with necessary functionality for creating and sending out email and DM for Facebook, Instagram, Telegram, and WhatsApp.
- to ensure constant access to the online platform with the username and password that the user has chosen
- to notify users of changes in billing plans

The administration reserves the right to make changes to the interface and functionality of the EmailToSM online platform and billing plans, and it shall notify the user of this in an email.

The administration reserves the right to unilaterally amend the Terms of Service for the EmailToSM service without prior notice to the user. The updated Terms of Service for the EmailToSM service shall come into force from the moment they are placed on the company’s official website.

6. Restrictions

The administration of EmailToSM has the right to forbid (or limit) the user from any actions contrary to the Service’s Terms of Service. These actions may include any listed below, as well as actions which, in the opinion of Service employees, violate the Terms of Service for the EmailToSM service. EmailToSM may also cease to provide its services unilaterally at its sole discretion and without explanation.

The user is forbidden to store, process, or disseminate using EmailToSM any information contrary to the Anti-Spam Policy of the Service or which violates the laws of the European Union or the laws of the country of the recipient.

The administration of the Service prohibits and may take enforcement action against any attempts by a user to collect information from the Service or from the company’s official website.

The user is forbidden from copying or using for commercial purposes any part of the Service or access to it.

The user does not have the right to provide a third party with his/her account access credentials, nor to register under the name of another person without his/her knowledge and consent.

The user is not allowed to use any means, including fraudulent or illegal means, for attempting to obtain the personal information of other EmailToSM customers.

The user is forbidden from sending emails to any recipients which have not given their consent to receive such emails.

The user is also forbidden from sending out any information which violates a person’s rights and freedoms.

EmailToSM does not provide its services to users from the Russian Federation. Such users are prohibited from registering, have limited access to the Service, and are not entitled to customer support.

7. Disclaimer of warranties and liability

The administration of the Service bears no responsibility for the user’s actions taken as a result of a failure to understand or a mistaken understanding of the Terms of Service for the EmailToSM service.

To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Service, including any downloads from the Service. We won’t be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they are based on negligence or we have been advised of the possibility of those damages. Our total liability for all claims made about the service in any month will be no more than what you paid us for the Service the month before.

To the maximum extent permitted by law, we provide the materials and the Service as is. That means we don’t provide warranties of any kind, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose. Since our customers use EmailToSM for a variety of reasons, we can’t guarantee that it will meet your specific needs.

The EmailToSM service does not guarantee to recipients, the accuracy of the information they receive. The Service only provides tools and services for relaying messages. Converting the messages between platforms may result in unsuspected data loss. The responsibility for the legality and accuracy of any information that the user sends through the Service is borne by the user. The administration of the Service has the right to call the user to account for his/her actions if it believes that they are contrary to the EmailToSM’s Terms of Service.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

8 Anti-Spam Policy

To ensure a safe and respectful environment for all users, we strictly prohibit the use of our Service for the distribution of unsolicited communications. All users are expected to comply with our dfgsdfgsdf, which forms an integral part of these Terms of Service. By using the Service, you acknowledge and agree to adhere to the guidelines outlined therein. Violations may result in suspension, termination, or legal action as deemed appropriate.

8.1 Anti-Spam policy enforcement

Any evidence of users not adhering to this Anti-Spam Policy will cause immediate disconnection of his/her spam messages sending, suspension of the Service and might also result in freezing of all money to ensure an immediate end to the violation until the details are cleared up.

8.2 Your right to cancel / refunds

Due to the low annual subscription fee of the Service and the automated nature of our service, any manual intervention would make refunding financially unjustifiable. We do not offer refunds.

If your account is cancelled or suspended due to SPAM complaints, no refund will be allowable. Make sure all recipients agreed to receive email messages from you.

Accounts blocked due to exceeding complaints are denied in getting a refund. Accounts that receive spam complaints will be suspended until the case is clarified.

9. Complaints and dispute resolution

9.1 Submitting a complaint

If you have a complaint regarding the Service, you may submit it by email to moc.aidem-laicos-ot-liame@troppus. Please include a clear description of the issue, relevant account details, and any supporting documentation.

9.2 Response time

We aim to acknowledge all complaints within five (5) business days and provide a substantive response within fourteen (14) business days. If more time is needed, we will inform you of the expected timeline.

9.3 Resolution process

We will investigate your complaint fairly and thoroughly. If the complaint cannot be resolved to your satisfaction, you may escalate it by requesting a formal review by our management team.

10. Choice of law, arbitration

The relationship between the company and the user with regard to the provision of services is governed by the laws of the Netherlands, without regard to conflict of law principles. Any dispute arising from or relating to the subject matter of these Terms shall be submitted to the exclusive jurisdiction of the competent courts in Amsterdam, the Netherlands.